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Panalpina’s single warehouse management system key to growing business [Forwarder]


Panalpina has reached a new milestone in the roll-out of its single warehouse management system (WMS) JDA across all of its logistics facilities around the world. Two weeks ago, the 50th site went live with JDA WMS in Lyon, France. Shortly before that, JDA WMS was implemented at two facilities in the USA and Belgium. These sites in Newtown (Connecticut) and Brussels are part of a global distribution network for the healthcare customer IBA. The speedy implementation at more sites including Singapore will follow soon.

“We’ve come a long way since 2012 when we decided to implement one standard warehouse management system for our roughly 90 facilities globally. Lyon in France marked the 50th site to go live with JDA WMS, so we are more than half way there,” says Mike Wilson, global head of Logistics and Manufacturing at Panalpina. “The speed at which we can implement JDA WMS at an existing or new site, combined with the increasing interconnection of those sites and the powerful functionalities of the system, allow us to efficiently grow our business. IBA is a perfect example of this.”

Panalpina offers comprehensive value-added warehousing and global transportation services to medical device company IBA from its brand-new hub at Brussels Airport. Additional Panalpina facilities in Newtown (Connecticut) and Singapore act as regional distribution centers for IBA. Newtown has been running on JDA WMS since last November, Brussels followed suit in December and Singapore will join by March. Panalpina developed its own rapid deployment model for JDA WMS in order to offer customers like IBA a standardized approach and consistent implementation process across the globe. Additional distribution centers for IBA that would also run on JDA WMS are now being considered for Japan, China, Russia and Argentina.

IBA, short for Ion Beam Application S.A., relies on Panalpina for the installation and maintenance of a growing number of proton therapy cancer centers across the world. The company has very diverse transportation needs where quality service and short lead-times are crucial. This can, for example, be an air freight shipment for a small urgently needed spare part in order to keep downtime of a proton therapy device at a minimum. Panalpina’s 24/7 emergency set-up and the use of JDA WMS ensure that spare parts are picked, packed and shipped in the fastest and most effective way possible.

Panalpina also uses the system to track and compare the performance of its four-wall operations globally and then works towards benchmarks, for example in terms of very high inventory accuracy. “JDA WMS allows us to streamline global operations, optimize service levels as well as inventories for our customers and grow with them,” says Oliver Conzelmann, corporate head of contract logistics at Panalpina.

About IBA

IBA (Ion Beam Applications S.A.) is a global medical technology company focused on bringing integrated and innovative solutions for the diagnosis and treatment of cancer. The company is the worldwide technology leader in the field of proton therapy, considered to be the most advanced form of radiation therapy available today. IBA’s proton therapy solutions are flexible and adaptable, allowing customers to choose from universal full-scale proton therapy centers as well as compact, single room solutions. In addition, IBA also has a radiation dosimetry business and develops particle accelerators for the medical world and industry. Headquartered in Belgium and employing about 1,500 people worldwide, IBA has installed systems across the world.

Posted at 09:27   パーマリンク


Nepal's airports prepare for future natural disasters [Integrator]

A four-day training and assessment programme involving airport authorities, military and humanitarian partners is being held to develop a customized disaster response action plan for Tribhuvan International Airport and Nepalgunj Airport

Within 48 hours after a 7.8-magnitude earthquake struck Nepal in April 2015, the country's main airport was flooded with humanitarian aid supplies and rescue and relief teams coming in from all around the world. However, about a week later, large aircrafts were unable to land at the airport as the runway was damaged from the influx of flights delivering aid.

Airports play a critical role in channeling humanitarian teams and relief goods quickly after a disaster strikes. Besides having the necessary infrastructure to smoothly deliver the lifesaving support to the affected communities, the team on site needs to be trained in the necessary protocols and know-how to handle the dramatic rise in air traffic and flow of goods and people following a natural disaster. The 2015 earthquakes have shown that adequate level of infrastructure and effective logistical operations would not only save lives but help reduce economic loss.

Keeping this fresh lesson in mind, Nepal's airport authorities, representatives from the Home Ministry, the Nepal Army and other humanitarian responders have come together to assess and strengthen the post-disaster preparedness arrangements at two of Nepal's most strategic airports: Tribhuvan International Airport in Kathmandu and Nepalgunj Airport.

Four-day Get Airports Ready for Disaster (GARD) workshops
Participated by over 30 officials from government agencies and airports, the four-day Get Airports Ready for Disaster (GARD) workshops will be led by Deutsche Post DHL Group and the United Nations Development Programme (UNDP). During the workshops, the participants and trainers will evaluate the current level of preparedness at the two airports, go through trainings, provide concrete recommendations and an action plan to ensure that Nepal's airports are prepared for future disasters.

"The 2015 quake truly demonstrated the crucial role airports play in Nepal's national emergency response network," said Valerie Julliand, UNDP Resident Coordinator. "We just can't wait for another disaster to strike to have strong and effective contingency plans to manage the flow of emergency relief goods to the people in need. The GARD workshop is a key milestone in UNDP's efforts to support the government in making Nepal a disaster-resilient country and the airports ready to implement immediate response actions in the event of a disaster."

Being a landlocked country with a mountainous geography, Nepal relies heavily on air routes to transport aid and supplies during times of emergency. As part of the current GARD workshops, Deutsche Post DHL Group's aviation experts and UNDP leaders will be equipping participants with best-practice logistics management during natural disasters, before working with them to devise customized disaster-response plans for both airports. The workshops will also raise awareness of Disaster Risk Reduction and identify priorities for investment in national infrastructure that could further improve the resilience of emergency supply chains during a disaster.

Minimizing logistics bottlenecks
"A clear and flexible action plan can help airport operators to minimize logistics bottlenecks and better manage sudden influxes of relief aid, bulky supplies like food, water and medical supplies, as well as NGO personnel entering the country," said Chris Weeks, Director of Humanitarian Affairs for DHL. "Almost two years since we first went into Nepal in the earthquake's aftermath, it's especially heartening to see the government and airports considering preparedness as paramount, and incorporating it into action plans that could potentially save more lives in the future."

"The 2015 earthquakes revealed that effectively channeling relief efforts from airports to affected communities require appropriate infrastructural capabilities and swift administrative procedures. In addition to reassessing the airport facilities and strengthening staff expertise, the workshop will lead to a series of follow-up activities including an action plan that we can run dry through simulation exercises," said Sudhir Kumar Chaudhary, Director of the Flight Operation Department at the Tribhuvan International Airport. "We are committed to working together with all emergency counterparts to follow up on implementation."

About GARD
In 2009, GARD was developed by Deutsche Post DHL Group in cooperation with the United Nations Development Programme (UNDP) with the aim of preparing airports in disaster-prone areas to handle the surge of incoming relief goods after a natural disaster occurs. It also enables the various organizations and aid agencies to better understand the processes at the airport in the aftermath of a disaster, which will help facilitate relief efforts and enhance overall coordination.

To date, GARD workshops have been held at around 40 airports in Armenia, Bangladesh, the Dominican Republic, El Salvador, India, Indonesia, Jordan, Lebanon, Macedonia, Nepal, Panama, Peru, the Philippines, the Seychelles, Sri Lanka and Turkey.
GARD trainers and training materials are provided free-of-charge by Deutsche Post DHL Group while UNDP leads the project implementation and facilitates the coordination with the government authorities. GARD training workshop arrangements and logistics costs are fully covered by UNDP with funding contribution by the government of Germany.

GARD is an integral part of Deutsche Post DHL Group's GoHelp program in which the Group pools all of its activities related to disaster preparedness and management. As a form of crisis prevention, GARD workshops are used to prepare airports for coping with potential natural disasters. Should a disaster strike, Disaster Response Teams (DRTs) provide emergency aid and ensure that relief supplies can be accepted in a coordinated manner and passed on to the correct aid organizations.

The DRTs were established in cooperation with the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA). They encompass a worldwide network of more than 400 volunteers, all specially trained employees of Deutsche Post DHL Group.

Posted at 21:47   パーマリンク

Cross-border e-commerce is one of the fastest growth opportunities in retail, according to DHL report [Integrator]


Cross-border online retail predicted to grow at twice the rate of domestic e-commerce (CAGR: 25%) until 2020
Retailers can grow 60% faster with a premium service offering

DHL Express has published research highlighting the significant growth opportunity for retailers and manufacturers with an international online product offering. The report - The 21st Century Spice Trade: A Guide to the Cross-Border E-Commerce Opportunity - looks in detail at the markets and products that offer the highest growth potential, the motivations and preferences of customers making international online purchases and the success factors for online retailers that wish to expand overseas. It focuses in particular on the opportunity for premium products and service offerings, with higher basket values accounting for a significantly higher proportion of orders in cross-border transactions.

The report reveals that cross-border e-commerce offers aggregate growth rates not available in most other retail markets: cross-border retail volumes are predicted to increase at an annual average rate of 25% between 2015 and 2020 (from USD 300 Billion to USD 900 Billion) - twice the pace of domestic e-commerce growth. Online retailers are also boosting sales by 10-15% on average simply by extending their offering to international customers. An additional boost comes from including a premium service offering: retailers and manufacturers that incorporated a faster shipping option into their online stores grew 1.6 times faster on average than other players.

"Shipping cross-border is much, much easier than many retailers believe, and we see every day the positive impact that selling to international markets can have on our customers' business growth," said Ken Allen, CEO, DHL Express. "We also see that virtually every product category has the potential to upgrade to premium, both by developing higher quality luxury editions and by offering superior levels of service quality to meet the demands of less price-sensitive customers. The opportunity to 'go global' and 'go premium' is there for many retailers in all markets. Our global door-to-door time definite network is perfectly positioned to support any retailer that is developing a premium service offering or simply looking for a way of reaching new overseas markets directly without investing resources in warehousing or distribution."

The report is based primarily on research and in-depth interviews conducted by a leading global management consultancy, as well as more than 1,800 responses to a proprietary exporter survey of retailers and manufacturers in six countries. It casts a light on the evolving face of e-commerce, with both supply and demand becoming more sophisticated Manufacturers are increasingly taking advantage of e-commerce to move to direct retail models - bypassing the 'middleman' and offering their products online to the end customer - and expect to grow 30% faster in cross-border e-commerce than other retailer groups. Customers in many markets are also becoming more discerning, citing product availability and trust, as well as attractive offers, as the motivating factors for shopping with overseas online retailers.

The main challenges highlighted by consumers to cross-border purchases relate to logistics, trust, price and customer experience. At the same time, online retailers can take a number of relatively easy steps to identify, cultivate and service demand from abroad. The report noted that the e-commerce trend has given birth to a new eco-system of facilitators and off-the-shelf solutions (such as payment providers and programs that localize a website's check-out experience for the visitor), helping retailers to adapt their offering to the digital world and to transact with customers in foreign markets. Global logistics partners can provide support in identifying the right trade-off between centralized and local warehousing and fulfillment, while fast, reliable and flexible delivery options can be an important tool in turning speculative interest into long-term customer loyalty.

Posted at 21:41   パーマリンク


Panalpina The new world of manufacturing [Forwarder]


The traditional method of manufacturing products in Asia and shipping them across the globe is no longer sustainable – neither from a competitive nor an environmental perspective.

In the new world of manufacturing, the take-make-dispose supply chains of the past are morphing into the distributed, circular and sustainable supply chains of the future. The drivers behind this development are product modularization, the growing makerspace movement, and rapid advancements in 3D printing (3DP).

Today, customers demand the latest products, and fast. And they want them personalized.

The demand for speed is reflected in the growing availability of same-day and even same-hour delivery services, and the latter is becoming increasing feasible with improved 3D printing technologies.

But this is just the tip of the iceberg. Bigger changes are occurring in global manufacturing and supply chains to respond to these new customer demands. What customers want is influencing where and how companies manufacture their products. They have already started to move their production closer to demand in an effort to increase their speed to market; a strategy known as distributed manufacturing.

Whilst it may seem counterintuitive to move manufacturing from low-cost to higher cost countries, labor costs represent only a small portion of total product life cycle costs. When procurement, repair, recycling, and remanufacturing are also considered, as well as the potential profits earned from being able to deliver faster, or the lost sales from not being able to deliver as fast as the competition, then the benefits of distributed manufacturing far outweigh the costs.

In parallel to this shift towards distributed manufacturing, companies are looking for ways to integrate 3D printing into their supply chain processes to allow them to respond to the growing demand for personalized products. The steady advancement of 3D printing technology, to the point today where it is possible to print complex products in a huge variety of materials and colors, is making it increasingly attractive for industrial manufacturing.

An accelerator in the uptake of industrial 3DP is that product designers, enabled by initiatives such as the makerspace movement, are completely rethinking how products can be designed and manufactured. It is not about designing existing products to be made using 3D printing; it is about designing completely new products that couldn’t even be imagined within the constraints of traditional manufacturing.

Panalpina has already started to help its customers rethink and redesign their manufacturing and global supply chain strategies for this new world. We have set up new manufacturing centers close to local demand and established repair and re-manufacturing centers around the world and together with 3D printing experts Shapeways, we provide 3DP manufacturing capabilities. We have created an advanced method of demand prediction (Demand-driven Inventory Dispositioning, D2ID) based on product life cycle forecasting, and we also offer a highly scalable, flexible and modular end-to-end e-commerce platform which allows customers to sell their products online and make use of Panalpina’s global supply chain infrastructure for delivery.

Furthermore, we believe that block chain technology, cognitive supply chains and autonomous vehicles will have a dramatic impact on global supply chains. And what will be next? The Panalpina Research Centre at the Cardiff University Business School is dedicated to answering that question.

Manufacturing and global supply chains are changing faster than they have ever done before. In the future, they will change faster than we can even imagine today. The key to success will be in flexibility and adaptability – companies will need to be able to change fast in order to survive. We can facilitate that change.

Posted at 23:51   パーマリンク

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