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Panalpina announces launch of highly innovative and industry-shaping customer portal [Forwarder]


Panalpina is intent on steering the logistics industry into the Digital Age by using the newest technologies available to create a truly innovative, end-to-end digital environment for its customers, and thereby reaffirms its role as an innovator and forerunner in the sector. The new customer portal not only addresses many of today’s most pressing needs but more importantly will shape and define tomorrow’s interactions and interfaces between customers and logistics service providers.

“We have recently reached a significant milestone in modernizing the company’s systems landscape by successfully rolling out our new state-of-the-art operational platform (SAP TM) in Germany – one of our key markets. Now, Panalpina is taking the next logical step in creating a seamless customer experience that will make managing global shipments faster and simpler,” announces Panalpina CEO Stefan Karlen. “Our new customer portal is the centerpiece of Panalpina’s technology transformation and one that will greatly impact how we, and likely others in the industry, will interact with customers in the future.”

In a first step, Panalpina has successfully piloted its new, fully automated online quotation and booking platform for ad hoc cargo with selected Air Freight customers. This new centralized digital platform provides customers with a fast, simple and reliable online interface that enables informed decision-making by giving access to easy and instantaneous quotation and booking of ad hoc shipments globally. Some of the first key customer benefits of the new platform are:

1.Speed: instant quotation thanks to automated rate calculation without human intervention

2.End-to-end solutions: rates cover door-to-door transactions including pre- and on-carriage

3.Ease: rates can be viewed and freight booked instantaneously with a few mouse-clicks and without the need to pick up a phone or write an email

Lucas Kuehner, global head of Air Freight at Panalpina, says: “We were already a pioneer in the industry with our unique Charter Network and we are doing so again, right now. The platform offers key features such as dynamic pricing, global coverage and online 24/7 accessibility. In today’s highly volatile market environment, our automated platform allows us to respond very quickly to customer inquiries by providing competitive rates as well as cargo capacity either through our Charter Network or best-in-class partner carriers.”

Ralf Morawietz, Panalpina’s chief information officer, explains: “Today, anyone can easily set up an appealing front-end tool for freight quotation or booking. The key question to ask is: What happens on the back end when a query is triggered? In our case, sophisticated algorithms immediately scan the industry’s most comprehensive online databases, without manual intervention, to calculate the best freight rates and options for our customers.”

“We are excited to launch the platform in the first quarter of next year, and thereafter extend this new-generation digital portal across our entire product portfolio and customer base,” adds Karlen.

Posted at 23:22   パーマリンク


Panalpina completes acquisition of Air Connection [Forwarder]

International freight forwarding and logistics company Panalpina announced today the completion of the acquisition of Air Connection, a specialized forwarder of flowers and vegetables following the approval by the Competition Authority of Kenya. The move follows Panalpina’s acquisition of Airflo in 2016 and positions the company as a clear market leader in perishables in Kenya.

“The acquisition of Air Connection is another important step in building our Perishables Network. It further strengthens our existing global footprint and positions us as a clear market leader in perishables in Kenya,” says Stefan Karlen, CEO of Panalpina. “It will also allow us to develop our perishables presence in the neighboring countries of Tanzania and Uganda, where we see a lot of potential.”

The Panalpina Perishables Network offers customers in both origin and destination countries complete end-to-end solutions on a global scale. Using the company’s global coverage, dedicated perishables experts in key markets, and the unique Panalpina Charter Network, Panalpina is one of the few freight forwarders worldwide that can combine global coverage with experts dedicated to the perishables business.

“Being part of a major logistics company which is focused on becoming the preferred global supplier of perishables logistics means we can now offer our customers end-to-end solutions and grow the perishables business out of Kenya,” added Manjit Brar, owner and managing director of Air Connection.

Founded in 1993, Air Connection has operations close to Jomo Kenyatta International Airport in Nairobi and in Mombasa. The company specializes in the export of flowers and vegetables from Kenya to multiple destinations, including the Netherlands and the UK. The perishables business of Air Connection will be merged with Panalpina Airflo.

“By combining Panalpina’s global network with Air Connection’s expertise in direct shipments, we can now offer our customers an unequalled service including direct shipments to over 150 destinations worldwide,” explains Conrad Archer, managing director of Panalpina Airflo and Panalpina Kenya.

The combined business boosts Panalpina Airflo’s existing cold storage capabilities to a total of 4,200 m2 dedicated to perishables and will handle around 70,000 tons of perishables air freight per year. Construction has already begun to significantly increase the cold storage for perishables, which will be completed next year.

Posted at 22:31   パーマリンク


Deutsche Post DHL Group sells Williams Lea Tag to Advent International [Integrator]

Deutsche Post DHL Group further streamlines business portfolio, strengthens its focus on logistics
Advent to acquire leading global provider of marketing and communications supply chain services
Advent International: "We see great future growth potential in Williams Lea Tag on a global scale. Advent will support the company through targeted investment in people, technology and systems and strengthen its customer proposition and help its clients to realise the true potential of their brands."

Deutsche Post DHL Group has agreed to sell its UK-headquartered provider of marketing and communications supply chain services, Williams Lea Tag to Advent International ("Advent"). Advent will assume all assets of the Williams Lea Tag business. The agreement will enable Deutsche Post DHL Group to strengthen its focus on its core logistics service offering. Williams Lea Tag will benefit from Advent's expertise in building outstanding global businesses, enabling it to explore further development opportunities. The two companies will retain a close business relationship globally.

Andy Dawson, Managing Director at Advent International, said, "We see great future growth potential in Williams Lea Tag on a global scale. Advent will support the company through targeted investment in people, technology and systems and strengthen its customer proposition and help its clients to realise the true potential of their brands. Advent's expertise in executing complex carve-outs combined with our deep sector experience will ensure William Lea Tag's transition to an independent company is smooth and will put it on a solid foundation from which it can grow and prosper."

The operations and assets of Williams Lea Tag are expected to transfer to Advent by the fourth quarter of 2017. The business currently employs over 10,000 people and operates in more than 40 countries globally.

Posted at 09:40   パーマリンク

DHL will invest more than EUR 70 million in growing regional Asian footprint [Integrator]

DHL Supply Chain plans to build new facilities, expand truck fleet and invest in new technology, creating an additional 5,000 jobs over the next three years
End-to-end supply chain solutions and service innovation will support cross-sector growth and better serve customers in Vietnam, Cambodia and Myanmar

DHL Supply Chain has announced it will invest more than EUR 70 million in growing its regional footprint in Thailand, Vietnam, Cambodia and Myanmar by 2020. The first and only logistics company to acquire an operational business license in Myanmar since last month, DHL Supply Chain already benefits from a position of market leadership in Thailand and Vietnam, and will concentrate on Cambodia next for further growth opportunities. Over the next three years, the company plans to build new facilities, expand its fleet of trucks, and invest in new technology, creating an additional 5,000 jobs in the four countries.

"Asia-Pacific is one the most important regions for DHL Supply Chain being accountable for a significant share of our revenues in 2016. Consumer, retail and tech industries drive these developments becoming evident in increased amounts of new and extended contracts. Being already the market leader for the region it is fully natural for us to foster our commitment in the region and remaining a reliable partner," comments John Gilbert, CEO DHL Supply Chain.

Regional footprint in Thailand, Vietnam, Cambodia and Myanmar
DHL's investment will also serve the wider needs of a growing Thailand, and an economy which is expected to return to accelerated growth. Government investment in mega projects i.e. infrastructure, EEC, airport expansion plans and so forth are attractive elements for foreign investors in Thailand. According to Kasikorn Bank research1, Thai Land Transport and warehouse market value in 2017 growth is expected to be around five to seven percent. Kevin Burrell, CEO, Thailand Cluster, DHL Supply Chain Thailand explains, "With the technology and innovation that we invest in warehouse and transport operations in Thailand, coupled with our ability to deliver integrated solutions for customers, we are striving to drive enhanced value, which in turn acts as a strong differentiator for us in the market."

DHL Supply Chain Thailand also recently completed a move to new premises located in Bangkok's business area. The company already benefits from a reputation of being the Number 1 in contract logistics in Thailand and DHL's nationwide network comprises of a combined warehouse space of approximately 650,000 sqm across more than 70 facilities, supported by 10,000 dedicated employees. Working as a beneficial extension to its crucially important human talent, DHL has also employed intelligent systems in both warehouse and transport operations such as in automation and robotics, unmanned vehicles, vision picking, transport control tower and telematics.

Kevin adds, "DHL provides sector-specific services across the entire supply chain, encompassing warehousing management, transportation for various business types, expertise in end-to-end supply chain solutions and full management services. DHL Supply Chain provides globally standardized, cost-efficient, high-quality and innovative solutions. We are committed to supporting customers by delivering exceptional operational services and innovation across Thailand's entire supply chain, helping the country to become the premier logistics center for Southeast Asia. We will continue to consolidate and support markets in which we lead, namely Thailand and Vietnam, and invest in markets where we aim to lead such as Myanmar and Cambodia."

Posted at 09:39   パーマリンク

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