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DHL expands e-commerce fulfillment internationally [Integrator]

Global fulfillment platform enables worldwide order management
New fulfillment centers in the United Kingdom, the Americas and Southeast Asia

DHL Parcel and DHL eCommerce are now offering online retailers a global solution for their e-commerce fulfillment needs with a global fulfillment platform and new fulfillment centers in the UK, Americas and Southeast Asia, emphasizing once again Deutsche Post DHL Group's aspiration to become one of the leading global providers in e-commerce logistics. Through DHL's unique family of divisions Deutsche Post DHL Group is the most international company worldwide, present across 220 countries and territories and online retailers are able to leverage the Group's strong global footprint for their e-commerce retail strategy.

Today's e-commerce market is placing aggressive demands on the retailer to provide fast fulfillment and delivery, and doing so without increasing costs. This is simply not possible for most merchants because they lack capital or the ability to manage the complexity. DHL has built a new IT platform that provides seamless access to a network of fulfillment centers and is closely integrated with DHL's shipping capabilities to allow our customers to meet their fulfillment and shipping requirements in a much more efficient fashion. DHL is investing in this platform as well as in expanding its fulfillment centers in key international markets, enabling retailers to reach their consumers worldwide.

"Without seamless and reliable logistics processes, the current e-commerce boom would be inconceivable. The physical storage of ordered goods, their picking and packaging, the global shipping and delivery to the end-user's front door or desired address - we now offer all of this in even more markets and from one single source," says Jürgen Gerdes, CEO of the Post - eCommerce - Parcel division at Deutsche Post DHL Group. "By further internationalizing our fulfillment portfolio we will be able to do even more to help online retailers tap into new regions and benefit from the global e-commerce boom."

With existing fulfillment centers in the U.S., Mexico, Colombia, Hong Kong, India, Australia, Germany, and now in the United Kingdom and Southeast Asia, DHL already covers major e-commerce markets with its own presence and will expand these further in the future. Situated near London on an area of about 6,500 square meters, the latest addition to the fulfillment network in the English town of Radlett, offers great potential for same-day processing for the Greater London area due to the center's good transport links. Apart from the center in Radlett, DHL is already working on the expansion of its fulfillment centers across other European markets, like the Netherlands, Poland or Switzerland.

The new IT platform allows DHL to provide online retailers with access to all of these important e-commerce regions from a single source. This ensures simple and secure data synchronization as well as an easy connection to new business locations or regions since a reintegration is no longer required. "Online retailers don't have to look for new logistics partners anymore if they want to expand their international reach," Gerdes says. By directly integrating the new DHL solution into the webshop of the relevant retailer, the business can access different reporting options in real time and view current order data, for example, or the stock of individual products.

More and more retailers and companies recognize the increasing importance of smooth fulfillment processes because traditional approaches that are aligned with individual sales channels have long since failed to satisfy the purchasing habits and expectations of modern consumers. Today's consumers not only want to be able to shop at any time and in any place, but also want to have their goods delivered at any time and in any place. Without the behind-the-scenes logistics processes that effectively orchestrate the movement of goods through multiple sales channels, and a highly fragmented fulfillment landscape hassle a free shopping experience would not be possible for the consumer.

Posted at 21:42   パーマリンク


Kuehne + Nagel further strengthens its European overland pharma network [Forwarder]

Extension of the European overland pharma cross dock platform in Luxembourg for more frequent departures and faster transit times
Complete coverage to all European destinations
Enhanced real time monitoring solutions for temperature sensitive pharma shipments

Logistics solutions for the pharma and healthcare industry are among the most important growth drivers for Kuehne + Nagel’s European overland business. With the extension of the European overland cross dock platform in Contern and the integration of telematics data of key providers Kuehne + Nagel strengthens its position in the European market for pharma solutions.

Uwe Hött, Senior Vice President Overland Europe at Kuehne + Nagel, said: “Industry specific services for customers from the pharma & healthcare industry mark a key factor of Kuehne + Nagel’s success story in overland business. The investment into our Luxembourg pharma platform and the integration of telematics data of qualified key transport partners contribute significantly towards our overall strategy for the pharma industry with a special focus on temperature controlled transportation for both FTL and LTL. The extension of the Contern facility will enhance providing industry leading services with increased capacity for our customers.“

The plattform in Contern is part of Kuehne + Nagel’s KN PharmaChain. KN PharmaChain is a multi-modal logistics solution for temperature-controlled door-to-door transportation which allows accurate traceability of the deliveries and intensive, proactive risk management.

The facility offers a complete coverage to all European destinations with competitive lead times and an industry leading GDP certified infrastructure. The new platform increases the capacity for loading and unloading pharmaceutical products under temperature controlled warehousing conditions and in a completely closed environment. The GDP certified cross dock is divided into a zone of 2°-8°C and one of 15-25°C with 4.000 square metres dedicated for the pharma sector.

Furthermore the platform has several features that guarantee the best environment for the handling of pharmaceutical products like cool rooms and flooring enhancing the quality of pharma handling,
cooling and heating systems independent of electricity running on redundant cooling machines,
24/7/365 warehouse temperature monitoring linked to an external surveillance center,
computer validated temperature monitoring and warning systems,
own dedicated secured and guarded truck parking area nearby the warehouse
fully CCTV and access controlled area.

With an increasing number of state of the art bi-thermo temperature controlled trailers, either own assets or operated by qualified partners, Kuehne + Nagel aims at seamless services for temperature controlled FTL and LTL shipments across Europe. The integration of telematics data of key transport partners into Kuehne + Nagel`s platform KN Login marks another step towards full visibility to pharma customers.

Posted at 21:32   パーマリンク


Panalpina GPD-certified for the safe handling, storage and distribution of drugs [Forwarder]


Panalpina realizes that maintaining product quality and safety of pharmaceuticals in the supply chain is highly critical. In line with this, the company has taken strong initiatives to exceed the expectations of healthcare customers.

Many pharmaceutical companies require that business units that handle their products are certified according to Good Distribution Practice (GDP), a set of guidelines for the proper distribution of medicinal products for human use. Today, 70 Panalpina business units around the world are GDP-compliant. Out of these locations, 30 are GDP-certified and this number is on the increase. The GDP quality assurance standard includes stringent requirements for the handling, storage and distribution of pharmaceuticals.

“With increasingly global supply chains and the emergence of high-value products, there is a heightened demand for strict quality and temperature control measures to ensure the safety and integrity of pharmaceutical products throughout long-distance deliveries,” explains Andreas Sahli, Panalpina’s global head of industry vertical healthcare. “Stakeholders across the supply chain can rely on us to deliver GDP-compliant transport, storage and distribution solutions worldwide.”

Panalpina holds thousands of trainings on GDP topics each year and around 3,000 employees are currently GDP-qualified. In 2018, Panalpina will roll out its own GDP training materials, and continue its program to qualify its staff, thus expanding its capabilities and knowledge in this regard.

Central to Panalpina’s success in quality management is its self-assessment process. The company’s quality, health, safety and environment (QHSE) team performs 40-50 GDP audits per year to look for opportunities for improvements in established processes and standards and to identify any systemic issues that require addressing. “When a non-conformance is identified, a root-cause analysis is performed immediately to identify the origin of the issue, and a corrective action plan is developed,” says Lindsay Zingg, global head of QHSE at Panalpina.

Systematic subcontractor management

As an asset light organization, Panalpina is critically dependent on the performance of its subcontractors and their adherence to agreed processes and procedures. As part of its environmental, quality and safety management systems, Panalpina also has a rigorous program of subcontractor audits, whereby the working standards and corporate controls of subcontractors are assessed regularly. These audits include environmental performance standards, and adherence to labor and human rights performance. In 2017, 266 subcontractor audits were performed.

Panalpina is using Validaide, a new online platform it has co-developed, to qualify its key suppliers and make lane-risk assessments, especially for the healthcare industry. On the open platform, customers and suppliers of services are connected to standardize and improve supplier qualification for different product categories and transport modalities. In 2018, Validaide will be further rolled out to continue to leverage the advantages the system offers.

Posted at 20:43   パーマリンク

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